Welcome to the Kissimmee Utility Authority

Kissimmee Utility AuthorityRequest for Account Information Change

Use this form to have your bill mailed to an alternate address, update your phone numbers, personal information and/or e-mail address.
Important information for applicants of electric service.

This form is to be used solely by the current KUA account holder only and all information will be verified prior to processing.

Customer Information

Required information indicated below by an asterisk (*).
KUA Account Number: * (Located on your KUA Bill)
First Name: *
Middle Name: *
Last Name: *
Service Street Address: *

Date of Birth: *
/ /
Social Security Number: *

E-mail Address: * (Required for confirmation)

Home/Location Phone Number:

Cell/Other Phone Number:

New Mailing Address (Optional)

If you want your bill mailed to a different address, please provide the following:
*The bill will be sent only to the address indicated below.

Mailing Address:

Address Cont.

Apartment/Building #:




Zip/Postal Code:

Information Update Comments

Please describe the changes made and include any additional updates not covered on this form.

Submitting the Form

After submitting the form, you will receive an email confirmation that the above information was sent to KUA's Customer Service Center for processing.
*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

**Please note:If you don't receive an immediate confirmation email in your inbox it is possible KUA did not get the information you submitted. If this occurs, please resubmit your information or call customer service at 407-933-9800. Thank you.

The Customer Service Center is available Monday-Friday from 7:00 AM till 6:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-7777 24-hours a day.