Welcome to the Kissimmee Utility Authority

Kissimmee Utility AuthorityRequest for New KUA Service

Service may be requested online by completing the form below. You may also request service in person by visiting our main office at 1701 W. Carroll Street in Kissimmee, faxing your request to (407) 933- 1936, or mailing your request with the proper documents to our offices. Online request require a consumer credit check to determine deposit requirements.
Important information for applicants of electric service.

New Account Holder Information

First Name:
Middle Name:
Last Name:

Social Security or Passport Number:
The above number is my,  

Date of Birth:
/ /
Drivers License Number:

Drivers License State:

Previous Address Information

Previous Street Address:

Apartment or Unit Number:


Zip Code:

Having the correct phone number in our system will help automate your phone requests.
Home/Location Phone Number:

Cell/Other Phone Number:

E-Mail Address*: (Required for confirmation)

Employment Information (If retired or unemployed, enter your last employers name)
Employers Name:

Employers Phone Number:

Employment Length:


Spouse or Roommates Information

If you are not providing spouse or roommates information please choose none and skip to the next section.

Please Choose One:

Spouse or Roommates information:
First Name:

Middle Name:

Last Name:

Social Security or Passport Number:

The above number is a:

Date of Birth:
/ /

Spouse or Roommates Employer Name:

Employers Phone Number:


New Service Location Information

Address of the location needing service.
Street address of the new service location:
Apartment or Unit Number:


Zip Code:

If renting please enter the complex/Landlord information
Complex/Landlord Name:

Complex/Landlord Phone Number:

Is this property going to be used as a short term rental?


Alternate Billing Address (Optional)

If you would like to have your bill sent to an alternate address please complete this section.
*The bill will be sent only to the address indicated below.

Street Address:

Additional Street Address:

Apartment or Unit Number:




Zip/Postal Code:


Service Activation Date

Select the date you would like the new service started.
Enter Service Activation Date:
/ /
Date must be at least 3 days from the current date.
Start date cannot be requested on a holiday or weekend.

Additional Comments:


Important Note

Requirement: To begin service, please fax a copy of your Lease or Purchase Agreement, You may also bring these items to our main office at 1701 W. Carroll St. in Kissimmee, prior to the requested service start date. For same day service there is an additional $50 added to the regular initiation fee.

Credit Review: A review of your credit history is required to begin service, and determine deposit requirements.

Deposit: A deposit for residential service may be required based on the credit score returned. Residential electric service deposits begin at $340, and Residential water deposits begin at $50.

Terms and Agreement: By selecting the agree button, the account holder is authorizing KUA to activate service and to utilize the information obtained through this application, including the account holder's social security number, to review the customer's credit history. The account holder understands that a copy of the lease or purchase agreement must be received by KUA to complete the service activation process. The account holder also agrees that all information faxed to KUA is at the account holders own risk and agrees to hold KUA harmless for any liability suffered by the account holder or anyone else due to the facsimile transmission of this information.

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.



**Please note:If you don't receive an immediate confirmation email in your inbox it is possible KUA did not get the information you submitted. If this occurs, please resubmit your information or call customer service at 407-933-9800. Thank you.