Click here to use KUA's online contact form 
The Customer Service Center is available Monday-Friday from 7:00 AM till 11:00 PM excluding holidays to respond to online requests. If you need immediate attention please call 407-933-9800 24-hours a day.

More Online Services -

• Request New Service
• Update Your Phone Number
• Update Account Information
• Transfer Your Service
• Cancel Your Service
• Report A Streetlight Outage
• Report Utility Theft
• Request A Home Energy Audit
• Sign-Up for Severe Outage Alerts
• Pay Your Bill Online

*Important information for applicants of electric service.

Mailing and Business Address:

Kissimmee Utility Authority
1701 W. Carroll St.
Kissimmee, Florida 34741
407-933-7777
Toll Free 877-582-7700
Map & Directions

 

For public records requests only call 407-933-9883
Monday through Friday 7:30am to 4:30pm.